What is Super Refund?

A temporary resident in Australia accumulated 9.5% of their earning (if earning more than $ 450 per month) in a retirement saving fund which is payable by their employer. This is known as Superannuation Guarantee. Once the temporary resident decides to leave Australia, they are eligible for a refund (with certain tax deducted) which is known as Super Refund

1. How Can I Claim My Super Refund?

One can claim their superannuation refund through Australian Taxation Office or with Refund My Super. Refund My Super Provides you with all necessary information and clear steps to proceed for Super Refund

2. What information do I need to refund super?

You will need to provide Tax File Number, details about your super fund (their ABN and your member number), your visa details and bank account where the refund will be forwarded. We have developed a simple form you to fill up and upload.

3. I do not remember the name of company who is managing my Super.

Ans: Do not worry, if you have a TFN number we can find it through Australian Superannuation System which is linked to Australia Taxation Office.

4. How do I know much fund is in my super account?

If you do not remember how much your employer has paid to your super account, try to provide us as much as information you have, we will do the rest.

5. How much super refund I can claim?

If you are leaving Australia, you can claim all the fund you have in one or more super funds.

6. How much of my super will I get back?

If you are a temporary resident, your super balance will be taxed at 35% and rest will be forwarded to you. However, someone on a working holiday visa would be taxed at 65% and remaining will be refunded.

7. Do I have to pay tax while claiming for my super refund?

Yes, as mentioned earlier, a temporary resident will be taxed at 35%, however working holiday visa holders are taxed at 65%

8. How much does it cost to refund my super?

We charge a lowest fee of minimum $ 500 for refund. Our standard fee is $ 250 + 5% of super balance

9. What is the process for Super Refund?

Once you fill up a form and submit online, we will contact you if we need anything further.

10. How long does it take to claim my super?

It takes anywhere from 1 month to 2 months depending upon various super funds and documents that are needed.

11. Is there any guarantee that I will receive my super amount after leaving Australia?

Yes, if the details provided by you are correct, you will surely receive a refund. We provide a 100% moneyback guarantee if you do not get the refund.

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